PhysioEverywhere

🏢 Who We Are

PhysioEverywhere Ltd is a private physiotherapy service provider, registered in England and Wales (Company Number: 16588386). We operate under UK law and are committed to protecting your personal data.

We act as the Data Controller for the personal information you provide to us via our website, online consultations, downloadable content, and direct communications.

🤝 Data Controller Responsibilities

We may act as joint controllers with:

• Your nominated GP or healthcare provider
• Your private medical insurer (if relevant)
• Public NHS bodies, if referred or shared care is involved

If you have any questions about how we use your personal data, please contact us at:
📧 [email protected]

⚖️ Legal Basis for Data Processing

We comply with the UK GDPR and Data Protection Act 2018, and we process personal data only where a lawful basis applies:

💻 Use of Data for Online Programmes

Some services are accessible without direct contact, such as:

• Self-guided exercise programmes
• On-demand video content
• Downloadable physiotherapy guidance

❗ In these cases, we do not collect identifiable clinical information unless you actively provide it. However, usage analytics, cookies, and location data may be collected (see our Cookie Policy).

🌐 International Access and Data Storage

While PhysioEverywhere operates from the UK:

• Our services may be accessed globally, including by users in the USA, Australia, and EU
• Some technical services (e.g. email platforms, web hosting) may store data outside the UK/EEA
• We ensure that all processors meet GDPR-equivalent data protection standards (e.g. via Standard Contractual Clauses)

🔒 We do not transfer your identifiable health information internationally unless:

• You give explicit consent, or
• It is necessary to deliver a requested service and complies with legal safeguards

🛡️ Security Measures

We implement strong data protection standards, including:

• SSL encryption on all forms
• Password-protected systems
• Regular security reviews and training
• Data minimisation principles (we only store what’s necessary)

✅ Your GDPR Rights

You have the right to:

• Be informed about how your data is used
• Request access to your data
• Request rectification or erasure
• Restrict or object to processing
• Data portability
• Withdraw consent (for optional data use)

To exercise your rights, email: [email protected]

📍 Jurisdiction

All services provided by PhysioEverywhere Ltd are governed by the laws of England and Wales. If you are accessing our platform from outside the UK, you do so at your own risk and are responsible for compliance with your local laws.

🔗 This Privacy Notice is a summary version. For full legal terms, please read our Privacy Policy.